About Us

People are our Vision

We genuinely care about our clients’ success.

Our Vision is to revolutionise the landscape of how Australian businesses manage their greatest asset, their People.

We provide solutions that allow our clients to get on with what they do best – running their business and achieve their goals.

Who we are

PeopleVision provides customised workplace solutions to Australian businesses both large and small.

By combining highly skilled individual consultants with a holistic, multi-disciplined team approach, PeopleVision delivers exceptional value to its customers, becoming a partner in their success.

Founded in 2009, PeopleVision is a privately-owned company headquartered in Adelaide, South Australia.

From the beginning, the owners of PeopleVision recognised an opportunity to create a new approach to workplace management solutions.

PeopleVision’s unique onsite/offsite model represents the best of both worlds, providing onsite experts to develop one-on-one relationships, backed by a multi-disciplined team, resources and capabilities.

This unique model has allowed PeopleVision to become leaders in the field of Human Resources, Safety and Injury Management services, crafting customised, effective solutions for each and every customer.

What we do

We partner with businesses to advise, guide, support and implement an end-to-end people management solution across human resources, safety and injury management.

We combine workplace industry expertise with technology to deliver tailored, practical and efficient services to help organisations be the best they can be.

Who we work with

We work with progressive organisations who are forward-thinking and recognise the need for best practice in all areas of people management: Human Resources, Workplace Health, Safety and Well-being, and Injury Management.

They understand the importance of getting their people-related challenges right, and the tangible benefits to be gained by achieving a productive, compliant and sustainable workplace.

Our clients value their people, and they know that to achieve their business objectives they need to access the right expertise and day to day support that they can trust and rely on.

Our Professional Memberships

Who We Support

Our Team

Gina Nardone

DIRECTOR

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Expertise

Self-Insurance
Workplace Mediation and Dispute Resolution
Injury & Claims Management
WHS and Injury Management Auditing
WH&S Strategy & Planning
WH&S System Development
Donesafe Compliance Management System Configuration
Performance Improvement
Change Management
Project Management.

As founder of PeopleVision, Gina oversees a team of professionals dedicated to the growth and well-being of a diverse range of business clients, across a broad range of industries.

The vision that lead to the formation of PeopleVision back in 2009, is still very much the guiding light for Gina and the team.

That vision involves a unique solution to workplace management challenges, based on a client-centric model that combines;

The benefits of partnering with industry experts
A flexible, customized approach to approaching workplace management issues
The development of effective systems using the latest in technology
Onsite team partners backed up by an offsite team of multi-disciplined experts
A genuine devotion to client outcomes and success

Gina takes great pride in the fact that this model has led to the success of both PeopleVision and its clients, the two outcomes being intertwined.

On a personal level, with a successful track record now exceeding 25 years, Gina’s clients benefit from her knowledge, experience and expertise in injury management, work health safety, and workplace conflict resolution.

Gina has worked as a lawyer, held senior roles with a claims agent insurer, and has for many years provided specialist consulting services to self-insured employers. She has a comprehensive understanding of what business models and strategies will achieve the best outcomes for both employers and their employees.

As part of the PeopleVision consultancy team, Gina helps clients to achieve their strategic and business goals, by establishing and maintaining effective WHS and Injury Management systems.

Of particular focus is the development of systems that assist employers maintain legal and regulatory compliance with Injury Management and Work Health and Safety obligations.

Gina holds a Master of Business Administration and a Bachelor of Laws, complemented by a Bachelor of Arts and a Graduate Certificate in Legal Practice. She is a nationally accredited mediator (NMAS) and a qualified Lead Auditor in Occupational Health and Safety Management Systems. Gina is also an admitted legal practitioner in the Supreme Court of South Australia. Her broad qualifications support a balanced and informed approach to workplace matters, combining legal, strategic, and interpersonal expertise.

Having extensive experience with alternative dispute resolution, Gina is appointed as a Commissioner of the SA Employment Tribunal. Outside of the Tribunal Gina is engaged privately as a Workplace Mediator assisting workplace participants to resolve conflicts.

If you would like to talk to Gina about how PeopleVision can help your business, give Gina a call today on 0423 800 063

Tori Phoenix

OPERATIONS MANAGER

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Expertise

Development of Injury Management Systems
Training Development & Delivery
Claims & Injury Management
Work Health & Safety Management Systems
Implementation of custom Donesafe system.

Tori’s clients benefit from her broad range of experience in areas such as workers compensation, work health & safety, claims management and return to work coordination.

With outstanding communication skills and an overriding desire to create safer, healthier and happier workplaces, Tori is able to successfully unite both businesses and injured workers.

Tori is particularly passionate about a strategic approach in developing and implementing mental health & wellbeing programs in organisations.

The positive impact these programs can have on workplace culture and the resultant increases in worker safety and productivity, help businesses and employees alike.

These win-win situations serve as fuel for Tori’s energetic, upbeat and positively infectious approach to her work, endearing her to her long list of loyal clients.

With the knowledge and experience to not only provide sound advice, but also help businesses implement the strategies recommended, Tori a much valued and trusted resource.

The implementation of tailored Donesafe management systems on behalf of multiple clients, replacing traditional paper systems, is a perfect example of the positive transformations Tori has created in her role at PeopleVision.

The reassurance of knowing that Tori has their back, means that clients consider Tori to be a trusted confidant and go to person for all work, health and safety matters.

Tori holds a Diploma in Personal Injury Management and is a certified South Australian Return to Work Coordinator. She has also completed a Certificate IV in Work Health and Safety, and a Certificate IV in Training and Assessment. These qualifications support Tori’s practical and informed approach to injury management, workplace safety, and staff training.

It’s this earned trust that Tori holds most precious as the ultimate reward for hard work.

Give Tori a call today on 0400 220 628

Saskia.Lewis

Partnerships & Communications Manager

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Expertise

Self-Insurance and Workers’ Compensation
Insurance Governance, Compliance and Licensing
Strategic Stakeholder Engagement
Business Improvement and Transformation
Behavioural Insights and Communication
Leadership and Team Development
WHS and Risk Management
Process Design and Operational Excellence

Saskia brings more than 20 years of leadership experience spanning workers’ compensation, self-insurance, governance, compliance, retail operations and business transformation. Throughout her career, she has successfully led large multi-jurisdictional teams, managed complex regulatory environments and partnered with organisations to achieve sustainable performance improvements while maintaining a strong focus on people, culture and client outcomes.

As a member of the PeopleVision Senior Leadership Team, Saskia plays an active role in the ongoing development of the business, contributing to client relationships, service innovation, strategic growth initiatives and the continuous improvement of internal systems and processes. She is passionate about helping organisations build practical, effective solutions that support both business performance and positive workplace outcomes.

Known for her down-to-earth and collaborative style, Saskia values honesty, transparency, kindness and humour in every interaction. She believes that trust is the foundation of strong working relationships and takes pride in being approachable, responsive and focused on achieving meaningful outcomes for clients. Her ability to quickly understand complex challenges and design tailored solutions has earned her a reputation as a trusted adviser and problem solver.

Saskia particularly enjoys partnering with organisations to identify opportunities for improvement and implement practical strategies that are easy to adopt and deliver lasting value. Whether supporting self-insurance programs, strengthening governance frameworks, improving operational performance or developing new service approaches, she brings both strategic insight and hands-on experience to every engagement.

Throughout her career, Saskia has led a number of significant initiatives, including establishing a large self-insurance team from the ground up and supporting a major national retailer through a complex corporate demerger while maintaining strong self-insurance performance and regulatory compliance. She is also a passionate advocate for the application of behavioural insights and behavioural economics to communication, decision-making and organisational performance, using these principles to improve engagement, outcomes and client experiences.

Saskia holds a Mini Masters in Business Administration, Lean Six Sigma Green Belt and Yellow Belt qualifications, a Certificate IV in Frontline Management and a Certificate IV in Personal Injury Management. Her combination of formal training, operational leadership experience and continuous learning allows her to bring both strategic thinking and practical implementation expertise to her work.

Away from work, Saskia enjoys setting ambitious personal goals and finding ways to make a positive impact along the journey. One of her proudest achievements was completing the New York Marathon while raising $50,000 for the Flinders Centre for Innovation in Cancer.

If you’re looking for a trusted partner who combines strategic thinking, practical experience and genuine care for people and outcomes, Saskia would be delighted to assist.

Melanie Conroy

MANAGER OF INJURY MANAGEMENT SERVICES

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Expertise

Legal Advice and Representation
Return to Work Act 2014
Dispute Resolution
Compliance Audits for Self-Insurers
Team Leadership and Project Management
Client Service

Melanie is a perfect fit for PeopleVision, an industry expert who thrives in a small team environment, where members are treated as family.

Having a strong client service ethic, Melanie enjoys the flexibility that PeopleVision applies to serving its clients, a client centric approach not seen in larger workplace service consultancies.

PeopleVision’s goal of partnering with clients to deliver successful outcomes, is attune with Melanie’s own results orientatedapproach, tailored to individual client needs.

A well-rounded skill base in work injury insurance (workers compensation) combined with legal knowledge as a practicing lawyer with litigation experience, Melanie is well placed to deliver positive outcomes on challenging projects for clients.

Possessing such breadth and depth of industry experience means that Melanie has probably come across a specific issue before, if not, she certainly knows where to look for an answer.

Melanie loves nothing more than using her research skills and creative thinking ability to help arrive at solutions for her clients.

Another of Melanie’s passions involves developing and delivering customised,in-house training for clients, where she can connect with people with empathy and enthusiasm.

Having worked for clients in registered scheme and for self-insured employers, Melanie places great importance on helping to educate and inform for sound decision-making and continuous improvement.

In many cases this begins with compliance audits, where gaps may be identified as opportunities to reduce risk and improve outcomes for all stakeholders.

When you work with Melanie, not only do you get a subject matter expert, you will also have a very down to earth, honest and relatable partner, who always gives her best.

Melanie holds a Bachelor of Arts and Laws with Honours from the University of Adelaide and was admitted to legal practice in the Supreme Court of South Australia in 2007. She also holds a Diploma of Management and has completed Lean Six Sigma (Yellow Belt) training through the University of Adelaide. This combination of legal, management, and process improvement qualifications underpins Melanie’s structured and strategic approach to workplace solutions.

As part of the PeopleVision consulting team, Melanie looks forward to the opportunity of working with you and your team.

Give Melanie a call today on 0498 800 789

Michael Martucci

MANAGER DIGITAL SERVICES

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Expertise

Safety Management System Development
Risk and Improvement Leadership
Compliance Risk and Management Systems
Team and Culture Development
Incident Investigations
Consultation and Coordination of Regulator Bodies (eg SafeWork SA).

Michael’s journey with PeopleVision began on the client side, where as a recipient of PeopleVision’s services in the mining industry, he couldn’t help be impressed by their refreshing approach to needs based WHS solutions.

When the opportunity arose to become part of the PeopleVision team, Michael jumped at the chance to further his skills in Workplace Health and Safety, and share those skills across a diverse range clients and industries.

The departure from a life of fly in fly out to a more permanent work base, also had its appeal.

Working in the mining industry reinforced Michael’s belief in the importance of an approachable and considerate communication style, when trying to effect change.

Positive change in relation to safety practices in such a diverse environment that included non-English speaking workers, would not have been possible without a genuinely caring and empathetic communication style.

Michael also understands that improving safety practices in the workplace requires systems and platforms that are easy to understand and implement.

Training employees from front line workers through to management is one thing, but sustainable adoption of risk reducing behaviours, requires the sort of e-safety systems such as Donesafe, that Michael excels in implementing and supporting.

Michael gets great personal satisfaction from helping clients see real results in important areas such as reportable incident reduction, as businesses strive towards their WHS goals and aspirations.

As an aside, Michael also got a great kick out of seeing mining industry companies hand out a children’s picture book titled ‘Mining and Me’ to employees, as a Christmas gift in-line with their mental health programs.

Michael wrote this book himself and it allowed him to engage with industry and schools, talking about why family members work away and why they need to be safe and come home.

Michael holds a Graduate Diploma in Human Factors and Safety Management Systems and a Bachelor of Psychological Science. He is a trained Lead Investigator in the Incident Cause Analysis Method and is experienced in using a range of safety and incident management systems including Donesafe, INX, Cintellate, and SAP. Michael is also a certified drug and alcohol testing collector and a qualified South Australian Return to Work Coordinator, supporting his evidence-based and systems-focused approach to workplace safety and wellbeing.

With Michael as your PeopleVision workplace partner, you have a proven WHS systems creator and implementer on your team, who genuinely cares about his clients and the health and safety of their employees.

So, if you feel that you and your business could benefit from Michael’s experience and skills, give Michael a call today on 0438 604 092

Zoe Travaglione

BUSINESS SERVICES PARTNER

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Expertise

Business Administration and Operational Support
Client Service and Stakeholder Engagement
Change Management
WHS and Compliance Coordination
Executive Support and Workflow Management
Project Coordination and Event Delivery

Zoe brings a highly organised and proactive approach to her role as Business Services Partner, supporting both clients and the PeopleVision team across a wide range of administrative, operational, and customer service functions.

With experience across government, manufacturing, and financial services environments, Zoe has developed a strong capability in managing complex workflows, supporting leadership teams, and ensuring the smooth delivery of business operations. She is known for her attention to detail, clear communication, and ability to manage competing priorities with professionalism and care.

Zoe’s approach to her work is grounded in building strong, genuine relationships. She places a strong emphasis on understanding client needs, maintaining open communication, and consistently following through on commitments. Her goal is to be a trusted and reliable point of contact, ensuring every interaction is seamless, supportive, and aligned with PeopleVision’s values.

Whether supporting client deliverables, coordinating internal processes, or managing key administrative functions, Zoe takes pride in creating a positive experience and exceeding expectations. Clients value Zoe’s warmth, professionalism, and thoughtful approach.

Zoe joined PeopleVision after previously working alongside members of the team in a professional capacity, where she experienced first-hand the supportive and high-performing culture. She was drawn to the opportunity to be part of a team that genuinely values its people and clients.

Outside of work, Zoe has a strong interest in different cultures and has been involved in salsa dancing for nearly two decades, including many years as a teacher. She also has a passion for communication and storytelling, and is currently exploring this through the early stages of launching her own podcast.

Zoe has completed a range of professional development and training across business administration, project management, mental health first aid, and workplace systems, supporting her well-rounded and capable approach to business services and client support.

Natalie Brooks

SENIOR CONSULTANT

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Expertise

H&S systems development & implementation
H&S training design and delivery
HS performance reporting
Continuous improvement systems
Risk assessments and audits
Self -insurance audits.
WorkCover Liability Management
Advanced Diploma in Logistics
WorkCover Liability Management
Internal Auditor
Return to Work Coordinator (accredited training).

As a Senior Consultant at PeopleVision, Natalie is well placed to share her 17 plus years of expertise and experience in H&S.

Driven by an overriding desire to keep people safe in their workplace, Natalie has achieved outstanding results for employers and their employees, in a diverse range of industries such as Aged Care, Community Services, Automotive, Wine and Hospitality.

Results have included a successful self-insurance evaluation on a business’s first attempt (a rare event), as well as successful health and safety evaluations/audits, including for one employer, a State safety award.

Natalie’s biggest impact on organisations however, has been her ability to engage with employees at all levels and impart a greater understanding and adoption of behaviours that create a safer workplace.

Her friendly and caring approach to working with people enables Natalie to fully assess the unique set of circumstances that apply to each business and work environment.

Whether it’s offices, warehouses, cellar doors, gaming rooms, restaurants or vineyards, Natalie has the drive and ability to design and successfully implement H&S systems that result in a safer and happier workplace environment.

Employers appreciate Natalie’s caring and empathetic approach to their specific needs, describing her as friendly, energetic, approachable and fun to work with.

Natalie’s passion and drive comes from her genuine desire to make a difference to people’s lives at work.

Natalie holds a Graduate Diploma in Occupational Health and Safety Management and brings a strong foundation in risk prevention and workplace safety. She also holds an Advanced Diploma in Logistics, supporting her practical understanding of operational efficiency and the movement of goods and services across complex supply chains

With Natalie as your workplace partner, you’ll learn that creating a safer more compliant workplace, can actually be an enjoyable process.

Take that all important first step towards a safer workplace by giving Natalie a call today on 0499 652 945

Sue Lamkin

SERVICE DELIVERY MANAGER

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Stef Krstevski

SENIOR CONSULTANT

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Expertise

Injury management systems development & implementation
Claims and injury management
Return to Work Coordination
Staff training / upskilling
Medical reporting and documentation
Return to work plans
Psychological and complex trauma.

With a strong desire to provide businesses with a personalised, tailored approach to the development and delivery of injury management systems, Stef was a perfect fit for PeopleVision.

Always just a phone call away, Stef’s employers have learned to trust her knowledge and experience at all levels, when it comes to the best way to support their employees.

Business owners and management appreciate the peace of mind that comes with the knowledge that, the right systems are in place for the protection and welfare of both business and employee.

Employees returning to work from injury also enjoy the genuine, positive and caring support they receive from Stef. She strongly supports functional rehabilitation and being “one step ahead” through injury prevention and early intervention.

By working closely and effectively with both business management and their returning employees, Stef helps to create a positive, safe and productive workplace environment.

This would explain the long- term relationships Stef has built over the years with multiple businesses across many different industries.

Stef has built an enviable reputation thanks to her in-depth and up to date knowledge in RTW Acts, Industrial Awards, Government Agencies and legal trends.

Stef’s motto “I will find a way to make it work” is indicative of her personal drive and positive attitude.

Stef is a qualified South Australian Return to Work Coordinator and holds a Certificate IV in Personal Injury Management. She also holds a Diploma of Arts in Marketing and Communication, along with Certificates III and IV in Fitness. This diverse combination of qualifications supports Stef’s practical, client-focused approach to injury management, communication, and wellbeing.

Her infectious energy shines in all she does, whether it’s training new or existing case managers or helping workers and their families deal with complex psychological trauma, in order to regain control and quality of life.

Give Stef a call today on 0417 044 831

Mike Hall

SENIOR CONSULTANT

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Expertise

WHS Training Program Coordination and Delivery
HSE&T Application and Internal Promotion
Risk and Continuous Improvement Programs
Team and Culture Development
HSE Investigations and Reporting
WHS Legislation Awareness and Understanding

Mike Hall and PeopleVision were made for each other. Both share a strong passion for improving safety practices, systems and procedures to make a safer workplace.

Sharing values such as the firm belief that every employee (and boss) has the right to return home to their families at night, in the same shape as when they left them. Or better.

Mike also possesses strong family values, so swapping a fly in fly out work-life
for a more family friendly work regime at PeopleVision, meant more time at home to watch his young son grow.

In PeopleVision, Mike could see a culture based on genuine care for clients, client’s employees and their own team members.

PeopleVision was attracted to Mike’s track record for improving WHS systems, policies and procedures, to minimize incidents and harm.

Someone who can help turn a drilling company’s culture around from drilling company first and foremost, to a safety company who happens to drill.

PeopleVision clients now have the opportunity to enjoy a similar transformation with respect to WHS, when partnering with Mike.

A transformation that is based on sustainable workforce engagement and safety practices.

When you work with Mike, not only do you gain access to his skills and experience, you will also enjoy his honesty and personable approach.

Mike holds a Bachelor of Business and has completed Diplomas in Human Resources Management, Occupational Health and Safety, Quality Auditing, and Management. He also holds a Certificate IV in Training and Assessment, and a Certificate IV in Drilling Operations. This broad and practical qualification base supports Mike’s well-rounded and operationally grounded approach to workforce safety, compliance, and organisational performance.

Mike’s passion and enthusiasm is infectious and helps make improving safety in the workplace fun and realistic.

If you would like to work with Mike as your WHS Partner, give Mike a call today on 0459 848 953

Kathie O'Malley

SENIOR CONSULTANT

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Expertise

Injury Claims Management
Return to Work Coordination
WHS Management Systems
Mentoring & Coaching Leadership
HR & Strategic Recruitment
Client Service

Kathie O’Malley is a highly experienced Senior Consultant with a demonstrated track record of success in Return to Work management. She believes in empowering people to reach their full potential, and her interpersonal skills shine through in everything she does. Key to Kathie’s success, is her infectious enthusiasm and genuine desire to make a difference.

Over the past five years, Kathie excelled as a Return to Work specialist, earning the prestigious title of SA Case Manager of the Year. Her strengths lie in building collaborative relationships with all stakeholders – employers, workers, and rehabilitation providers. She’s a skilled coach and mentor who fosters positive outcomes for all involved.

Possessing more than just interpersonal skills, Kathie is a strategic thinker with a proven ability to develop and implement comprehensive plans that optimise Return to Work programs. Her experience in managing complex claims and overseeing multi-site operations, demonstrates her ability to thrive in fast-paced environments, while maintaining a focus on exceptional results.

Kathie holds Diplomas in Management, Business (Frontline Management), and Human Resources Management, complemented by a Certificate IV in Training and Assessment. These qualifications underpin her practical, people-focused approach to leadership, learning and development, and operational performance across diverse workplace settings.

Looking for a trusted consultant who prioritises positive outcomes for all stakeholders? Kathie brings a wealth of experience, a results-oriented approach, and a deep understanding of the challenges faced by workplace safety executives.

Connect with Kathie today to discuss how her expertise can support your organisation’s RTW program.

Lee Parker

Senior Consultant

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Expertise

Self-Insurance Regulation and Auditing
Strategic Planning and Governance
Injury and Claims Management
Complex Claims Management
Return to Work Coordination
Early Intervention Programs
Change Management

Lee is passionate about helping businesses create safe, supportive workplaces where employees feel valued and supported. She understands that navigating workplace safety challenges, injury claims, and complex regulatory requirements can be overwhelming.

This is why she takes a practical, down-to-earth approach whilst providing solutions that not only ensure compliance but also make a real difference to both employers and employees.

Whether it’s guiding an employer through an injury claim or helping an employee return to work with confidence, Lee is committed to achieving the best possible outcomes for everyone involved.

With over two decades of experience in injury management and workers’ compensation, Lee has worked as a manager leading national self-insured claims teams across Australia. Lee has built a strong reputation for her expertise in handling injury claims, coordinating effective return-to-work programs, and supporting businesses in maintaining compliance with self-insurance requirements.

With a deep understanding of self-insurance, she helps businesses navigate the complexities of self-insurance compliance requirements, helping them gain self-insurance status or keeping them compliant whilst optimising their injury management processes.

Originally from Nelson, New Zealand, Lee has called Adelaide home since 2012. She is known for her warm, approachable nature and her ability to build strong, trusting relationships with clients. She believes that workplace safety and injury management should be as seamless and stress-free as possible, and she works hard to make that a reality for the businesses she supports.

If you’re looking for expert advice, give Lee a call today – she’s always happy to help.

Angela Mellors

Senior Consultant 

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Expertise

Self-Insurance Claims Management
Injury Management Services
Return to Work Coordination
Early Intervention Support
Injury Management Audits
Self-Insurance Compliance and Evaluation Support

Angela brings a wealth of experience and a deep commitment to helping businesses support their injured workers through practical, personalised solutions. She is passionate about empowering employers to confidently manage their injury and claims processes, while ensuring workers feel supported and respected during every stage of their recovery.

With over a decade of hands-on experience in workers’ compensation, claims, and injury management, Angela has worked with some of Australia’s largest and most complex employers, including Woolworths and Lockton Companies Australia where she worked as a consultant servicing large corporates. She is a certified Return to Work Coordinator and has successfully supported both national and South Australian self-insured clients through audits, system reviews, and program development.

Angela is known for her personable approach and for seamlessly stepping into leadership roles when needed, which is something her clients value deeply. Whether she’s helping a business prepare for a self-insurance evaluation or covering a leave period, Angela is trusted to take full ownership and deliver outstanding results.

Her clients often comment on her reliability and in-depth understanding of their operations. When providing feedback, clients have shared examples of Angela’s ability to jump in to provide coverage for team members when they take leave and her flexibility in managing her time to prioritise her client’s goals at short notice

Outside of work, Angela is a proud and passionate follower of Aussie Rules and is known to bring that same competitive spirit to everything she does.

If your business is looking for a knowledgeable, down-to-earth expert who truly understands the world of self-insurance and injury management, give Angela a call, she is ready to help.

Renae Bailey

Senior Consultant 

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Expertise

Workers’ Compensation Legislation and Compliance
Complex Injury Management (Physical and Psychological)
Strategic Claims Management
Return to Work Coordination
Early Intervention Programs
Stakeholder Engagement
Business Process Improvement

Renae brings over 16 years of experience in injury management, with a strong track record of achieving sustainable return-to-work outcomes across both corporate and insurer settings.

Her extensive experience spans the manufacturing, retail, and insurance sectors, where she has successfully managed complex physical and psychological claims and led early intervention and injury management programs both nationally and internationally.

Empathetic and people-focused, Renae is passionate about supporting individuals through what can often be a challenging and uncertain time. She takes a calm, collaborative approach, building rapport with workers, employers, providers, and regulators to ensure informed decisions and confidence as they progress. Her clients consistently describe her as kind, patient, and knowledgeable. Someone they trust to listen, guide them, and deliver results.

At PeopleVision, Renae works closely with clients to support recovery and return to work in a way that is not only compliant and cost-effective, but also compassionate and person-centred. Whether she’s guiding a frontline manager through a new claim or helping a worker transition back into their role, Renae brings clarity, structure, and heart to every step of the process.

In her previous role, Renae contributed to a substantial reduction in claims costs through the implementation of strategic early intervention initiatives. She has also played a key role in supporting workplace safety improvements, including contributing to ISO 45001 certification and the discharge of enforceable undertakings.

Renae holds a Certificate IV in Personal Injury Management and is a qualified South Australian Return to Work Coordinator. She has also completed training in Applied Suicide Intervention Skills and Mental Health First Aid, further supporting her holistic and person-centred approach to injury management and return to work.

Renae was drawn to PeopleVision for its values-driven culture and team-based approach to solving complex problems. She’s inspired by the opportunity to keep learning while making a meaningful difference for clients and the people they support.

If you’re looking for practical, people-first injury management advice with a strategic edge, Renae is always happy to help.

Ryan McMaster

Consultant, Systems Implementation

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Expertise

Donesafe Workplace Health and Safety Systems
Digital Transformation and System Rollouts
Risk Assessment and Emergency Response
Incident Investigation and Reporting
User-Centred Training and Engagement
Project Coordination and Stakeholder Collaboration
Process Improvement and Compliance

Ryan works within our digital team implementing state of the art Donesafe systems for our clients and brings a unique and highly practical perspective to systems implementation. He is grounded in hands-on experience across WHS, emergency services, and frontline operations in complex and high-risk environments.

He has worked across aged care, disability support, remote mining, hospitality, and emergency medical services. This gives him a deep appreciation for the challenges frontline workers face and a commitment to building solutions that actually work in real-world settings.

In his previous role as WHS Coordinator at a national aged care provider, Ryan successfully led the transition from a paper-based safety system to Donesafe. This included developing and rolling out a fully digital system across 23 sites, where he was hands-on through every phase. This included design and customisation, training, support, and change management. The result was a system that didn’t just tick compliance boxes but gave the business real insight into safety trends and prevention opportunities.

Ryan is known for his meticulous attention to detail, responsiveness, and user-friendly design. Whether he’s facilitating a system implementation, leading a workshop, or creating training materials, he brings a calm, collaborative approach that puts people at ease and delivers value fast. Clients often comment on how quickly he can identify a solution and make it easy and seamless to implement.

At PeopleVision, Ryan is excited to help clients solve problems creatively and bring intuitive, scalable systems to life. He thrives on seeing the moment when a complex workflow suddenly clicks, and people realise “this is going to make things so much easier.”

Ryan holds a Diploma of Work Health and Safety and a Diploma of Emergency Healthcare, alongside qualifications in Emergency Medical Dispatch, Leadership and Management, and WHS System Implementation.

If you’re looking for a calm, capable systems consultant who understands both people and process, Ryan would be happy to help.

Mishka Kupu

Consultant, Systems Implementation

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Expertise

Safety Management Systems (Donesafe)
Digital Transformation
Business Analysis & Process Improvement
Stakeholder Engagement
User Training & System Uplift
Project Management
Data Insights & Reporting

Mishka is passionate about simplifying complexity. Whether she’s implementing a new safety management system or helping a client transform their existing processes, her goal is always to make life easier for end users and ensure technology works for the people who need it most.

She brings deep experience working across high-profile national organisations, including Optus and Qantas, where she has led and supported large-scale system implementations, digital transformations, and change initiatives.

Mishka has a unique ability to connect the technical with the practical and has talent and experience in translating complex requirements into user-friendly systems and processes that genuinely improve how people work.

Clients value Mishka’s transparent and collaborative approach. Known for being clear, honest, and proactive, she works closely with all stakeholders to understand their needs, identify roadblocks early, and guide them through change with empathy and confidence.

Mishka has managed the rollout and enhancement of platforms such as Donesafe and has helped businesses shift from legacy systems to intuitive digital tools. Her focus is always on meaningful outcomes and better user experiences. Her strengths lie not only in technical implementation but also in equipping clients with the knowledge and confidence to use new systems effectively through training, documentation, and support.

Mishka holds a Master of International Business and Commerce and a Bachelor of Arts, both from the University of Sydney. Her academic background has provided her with a strong foundation in strategic thinking, cross-functional collaboration, and global business practices. These are skills she has effectively applied throughout her career in systems implementation, project management, and digital transformation across diverse industries.

Based in Brisbane, Mishka joined the PeopleVision team for the opportunity to take on new challenges in a culture aligned with her values.

If you’re seeking a clear-thinking, people-focused consultant to support your next system implementation or digital transformation project, Mishka would love to help.

Sam Tarlington

Senior Consultant

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Expertise

Workers’ Compensation and Injury Management
Stakeholder Communication and Engagement
Employee Relations and Conflict Resolution
Business and Process Improvement
Workplace Culture and Change Management

Sam brings more than 16 years of experience in the workers’ compensation and injury management industry, having held leadership and specialist roles across both insurer and government environments. He has a proven track record in building high-performing teams, developing service standards, and driving consistent, people-centred outcomes in complex and fast-paced settings.

Before joining PeopleVision, Sam held senior roles with Gallagher Bassett and EML, where he managed large operational teams, enhanced service delivery frameworks, and fostered collaboration across departments.

Known for his balanced approach and sense of humour, Sam creates an environment of trust and open communication, helping teams and clients alike navigate challenges with confidence and clarity.

Sam’s approach to consulting is highly personalised. He believes that understanding what motivates people is key to creating positive outcomes and lasting change. His ability to quickly build rapport and find common ground enables him to support clients in improving systems, strengthening capability, and achieving fair and sustainable return-to-work outcomes.

In earlier stages of his career, Sam also worked in local government, where he led the development of organisation-wide service standards for more than 500 staff. This initiative improved consistency and accountability across over 200 community services.

Sam holds a Bachelor of Arts (Politics and Sociology) from Macquarie University and a Certificate IV in Business (Frontline Management).

Drawn to PeopleVision for its strong values and collaborative culture, Sam is inspired by the opportunity to use his experience to help clients navigate the complexities of workers’ compensation and injury management with empathy, structure, and a genuine people-first focus.

Oliver Burge

Consultant, Systems Implementation

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Expertise

Systems Implementation and Optimisation
EHSQ and Compliance Systems (Donesafe)
Process Improvement and Workflow Design
ERP and Warehouse Management Systems
Operational Efficiency and Automation
Stakeholder Engagement and Collaboration
Data Integrity and System Usability

Oliver brings a practical, systems-focused background to his role at PeopleVision, with experience spanning operational leadership, facility support, and technology-driven process improvement across diverse industries.

He has worked closely with businesses to streamline day-to-day operations through better systems, data management, and workflow design. From managing large-scale retail operations and leading teams, to supporting compliance in highly regulated environments such as radiopharmaceutical manufacturing, Oliver has developed a strong ability to understand how businesses operate at a granular level, and where improvements can have the greatest impact.

Collaborative, straightforward, and detail-oriented, Oliver takes the time to understand how things are currently working before designing solutions. He focuses on identifying priorities early and working alongside clients to implement practical, efficient systems that reduce complexity and improve confidence in daily processes. His clients value his reliability, empathetic approach, and ability to translate complex challenges into clear, workable outcomes.

Oliver is particularly motivated by opportunities to step into a problem, simplify it, and create lasting improvements. In a previous role, he led the implementation of a Learning Management System in preparation for a Therapeutic Goods Administration (TGA) audit. This work supported long-term compliance and contributed to the delivery of future cancer treatment trials.

At PeopleVision, Oliver is passionate about helping businesses reduce frustration, improve efficiency, and scale with confidence. He enjoys working with a diverse range of clients, using technology and systems thinking to create meaningful, measurable improvements in how people experience their work.

Oliver holds qualifications and hands-on experience in systems implementation, operational management, and compliance-focused environments, underpinning his practical and structured approach to improving business systems and processes.

Outside of work, Oliver enjoys pursuing challenges that push him beyond his comfort zone. He has completed a marathon and events such as True Grit and Spartan Races, and applies the same discipline and attention to detail to his creative interests, including refining the perfect homemade pizza.

Tammy Bailey

Senior Consultant

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Expertise

Workers’ Compensation and Return to Work Scheme (SA)
Dispute Resolution and Claims Strategy
Leadership, Coaching and Team Development
Training Design and Facilitation
Eligibility and Impairment Assessments
Stakeholder Engagement and Communication
Business Process Improvement

Tammy brings over nine years of experience in injury management and return-to-work services, with a strong focus on supporting people through complex and often challenging situations. Her background spans claims management, eligibility decision-making, impairment assessments, dispute resolution, and technical training.

She has held a number of leadership roles within Gallagher Bassett, where she managed multi-disciplinary teams and played a key role in driving both cultural and performance improvements. Tammy is particularly proud of leading the transformation of a dispute resolution team, shifting it from a reactive, process-driven function into a proactive, high-performing team known for its expertise and support, ultimately contributing to a significant reduction in dispute volumes.

Passionate about training and development, Tammy has designed and delivered both virtual and in-person education programs across the Return to Work Scheme. She has worked closely with national organisational development teams to build capability, facilitate leadership training, and support staff to develop both professionally and personally.

Known for her calm, supportive, and down-to-earth approach, Tammy builds strong relationships with the people she works with. She takes the time to understand individual circumstances and communicates in a way that is clear, practical, and easy to follow, helping people feel at ease while navigating complex processes. Clients and colleagues consistently describe her as approachable, empathetic, and genuinely committed to seeing others succeed.

At PeopleVision, Tammy is passionate about working with organisations to support their people, improve understanding of the Return to Work process, and create environments where individuals feel supported to achieve the best possible outcomes. She is driven by the opportunity to educate, guide, and empower both employers and employees through every stage of the journey.

Throughout her career, Tammy has delivered strong outcomes across both individual claims and team performance, including leading teams to achieve high KPI results and supporting people through challenging circumstances to positive resolutions.

Tammy holds qualifications and practical experience across injury management, training development, and workplace support, underpinning her structured and people-focused approach to achieving sustainable return-to-work outcomes.

Outside of work, Tammy enjoys live music and isn’t afraid to get into the mosh pit at a punk gig. She’s also a well-known animal lover who values time spent with pets and family.

Melanie Conroy

MANAGER OF INJURY MANAGEMENT SERVICES

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Qualifications

Lean Six Sigma (Yellow Belt)
The University of Adelaide | 2016
Diploma of Management
Locher Human Resources | 2012
Admission to Legal Practice
Supreme Court of South Australia | October 2007
Bachelor of Arts and Laws with Honours
The University of Adelaide | 2002 – 2007

Expertise

Legal Advice and Representation
Return to Work Act 2014
Dispute Resolution
Compliance Audits for Self-Insurers
Team Leadership and Project Management
Client Service